Information text
The terms of use and conditions stated below are entered into between you, the “USER” and provider of the service “LOLOVY”.
LOLOVY is an application that is produced and issued by Efsane Sport Textile Tourism and Logistic Services Industry and Trade Ltd. Co.
LOLOVY
Efsane Sport Textile Tourism and Logistic Services Industry and Trade Ltd. Co.
Tax ID. No.: 3250473656
Barbaros Hayrettin Pasa, 1992 St. V.City No:16/171 Esenyurt/Istanbul
When you create a LOLOVY account through a mobile phone, a mobile app or a computer (the “SERVICE” in general) you accept these Terms of Use, which includes our Privacy Policy, Cookie Policy, Arbitration Clauses (if it is valid for you), Safety Tips and Community Rules each of which is added through referment, and to be subject of all the terms reported to you and accepted by you (collectively of this Agreement) in case of purchasing the additional options, product or services offered on the Service. If you don’t accept to follow all terms of this Agreement you shouldn’t use the Service.
We might carry out some changes in this Agreement and Service at times. We might make these changes for a variety of reasons as to reflect the amendments or requirements in laws, or to make changes about new features or business practices. The up-to-date version of this Agreement will be both on the Service section under the Settings and our website www.lolovy.tech, therefore you need to check the updated version regularly. If the changes are important ones that affect your rights and obligations (unless there is an obstacle in accordance with the relevant law) you will be informed about the modifications through appropriate channels including the Service and/or email at least 30 days earlier. If you continue to use the Service after the changes are applied, you will be deemed to have accepted the emended Agreement.
You don’t have the authority to create an account or to access or use the Service or systems that have the Service unless you fulfill all of the terms below.
Bu Sözleşme'ye ve ilgili tüm yerel, ulusal ve uluslararası yasa, kural ve düzenlemelere uyacaksınız ve bir ağır suçtan veya resen takibi gereken suçtan (veya benzer derecedeki bir suçtan), cinsel suçtan veya şiddet içeren herhangi bir suçtan hüküm giymemeniz ve hiçbir cinsel suç kayıtlarında bir cinsel suçlu olarak kayıtlı olmamanız gerekmektedir.
You will abide all the regional, national and international regulations related to this Agreement and you shouldn’t be convicted of a felony or indictable offence (or of a similar crime), sex offense or any violent crimes and be registered as a sex offender in the records of sex offenses.
LOLOVY always makes an effort to enhance the Service and present you new features that you will be interested and find useful. This is to say that along with adding new product features or enhancements, we might remove some of the features and if these actions do not affect your rights and obligations significantly, we may not inform you before putting them into practice. As a matter of fact, we might put a stop to the Service and in that case, you will be informed in advance except in the events that might prevent us to do so, such as security concern.
You can terminate your account following the instructions at “settings” in the Service at any time, without giving any reason. However, if you are using a third-party instrument of payment such as Apple App Store, iTunes Store (“App Store”) and Google Play Store, you need to manage your in-app purchases on those kinds of applications to avoid additional invoice. If LOLOVY is of the opinion that you have violated this Agreement, we can suspend your account any time. In such suspension, you won’t be paid back for any of your purchases.
For the ones residing in Republic of Turkey, we will immediately notify you of the reason why we have taken the relevant action except to the extent prohibited by law to provide notice (for examples, situations in which providing notice would violate relevant laws, regulations or orders from regulatory authorities, or situations where it could jeopardize an investigation conducted by a regulatory authority), or in cases where we are in believe of that any notification could harm you, third parties, LOLOVY, and/or our affiliates (for example, situations where providing notice would bring damage to the security of the Service).
After your account is terminated, this Agreement will end, except the following terms that will remain valid between you and LOLOVY.
Although LOLOVY strives to promote a respectful user experience by offering features such as double-opt in (mutual consent) that enables users to communicate when the users indicate mutual interest, LOLOVY is not responsible for actions of any user on or off the Service. You accept to exercise caution in your communication that takes place with other users, particularly when you have decided to communicate off the Service or meet in person. In addition, before using the Service you agree to review and comply with the Safety Tips of LOLOVY. You acknowledge that you will not provide your financial information (such as credit card and bank card details), to other users and you will not send money via bank transfers or any other means.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. YOU ACCEPT THAT LOLOVY DOES NOT CONDUCT CRIMINAL BACKGROUND SCREECHECK ON THE USERS OR INVESTIGATE THEIR PAST. LOLOVY DOES NOT GUARANTEE OR MAKE ANY REPRESENATITON FOR THE ACTIONS OR CONCURENCY OF USERS.
LOLOVY grants you a license special to your access and use of the service that is valid all over the world, non-copyrighted, non-assignable, nonexclusive, revocable, and cannot be sublicensed. The only purpose of herein license is to use and make use of the utilities of the Service planned by LOLOVY and provided by this Agreement. This license and access authorization to the Service will be cancelled automatically in the event of doing any of the followings.
Along with the contents you give us the authority to access via third-party platforms such as Facebook by creating an account; you also give LOLOVY right and license that is valid all over the world, transferrable, sub-licensable and non-copyrighted in order to receive, store, use, copy, display, replicate, adapt, regulate, publish, modify or distribute the information that you share, upload, display or mark as visible (collectively “posts”) or send to other users (collectively “contents”). LOLOVY’s license for your contents will be non-exclusive but the license that is for derivative works created using the Service will be exclusive. For instance, LOLOVY will have an exclusive license for the Service screenshots containing your contents. Additionally, in order to allow LOLOVY to prevent the use of your content outside the Service, you authorize LOLOVY to act on your behalf regarding use of your contents by other users or third parties acquired within the Service that may lead to infringement. This includes specifically the authorization to send warnings on your behalf if your Content is taken and used by third parties outside the Service, but it is not an obligation. Our license to your Content is subject to your rights under applicable laws (such as data protection laws concerning any Content containing your personal information declared by these laws) and is limited to purposes such as operating, developing, providing, and improving the Service, as well as researching and developing new services. Any content you place or allow us to place on the Service can be viewed by other users, and anyone that visits or participates in the Service (such as individuals who acquire shared content from other LOLOVY users).
You accept that all the information you provided for the creation of your account, including the information sent from your Facebook account, is accurate and true, and you have the right to share the content through the Service and to grant LOLOVY the license mentioned above.
You understand and accept that we may watch or investigate any content that you share as part of the Service. We reserve the right, at our sole discretion, to partly or completely delete any content that violates this Agreement or could damage the reputation of the Service.
You agree to be respectful and polite when communicating with our customer service representatives. If we perceive your behavior towards any of our customer service representatives or other employees as threatening, harassing, or aggressive at any time, we reserve the right to terminate your account immediately.
You agree that in consideration of providing you the Service, we, our affiliates and third-party partners may place advertisements within the Service. By submitting recommendations or feedback to LOLOVY about our Service, you acknowledge that LOLOVY may use and share this feedback for any purpose without any compensation to you.
LOLOVY may access, retain, and disclose your account information in good purpose under the following circumstances: when required by the law, to fulfill the agreement with you, or in situations where access, retention, or disclosure is believed to be necessary, such as (i) complying with legal processes, (ii) enforcing this Agreement, (iii) responding to claims that any Content violates the rights of third parties, (iv) addressing your customer service requests, or (v) protecting the rights, property, or personal safety of the Company or any other individual.
LOLOVY reserves the right to temporarily disable the mobile application for use in the occurrence of unforeseen circumstances and other force majeure events beyond its control until the effects of the force majeure cease.
LOLOVY may immediately remove any user from the application, sports center page, or personal trainers’ page who disturbs other individuals, sports centers, or personal trainers on the mobile application. In such cases, the membership agreement may be canceled.
LOLOVY reserves the right to unilaterally modify the products, services, and contents offered in the Application, as well as restrict access to information and content, including that of the Users and third parties, and delete such content. LOLOVY may exercise this right without giving prior notice or time. If the changes and/or corrections requested by LOLOVY from the User are not fulfilled within the specified period, LOLOVY will not be held responsible for any resulting or potential damages and will have the right to suspend or terminate the User's access to the Application.
LOLOVY may use the Member Sports Center information available in the Application for purposes other than the Services, including but not limited to User security, fulfilling its obligations, conducting statistical evaluations and internal audits, or using it as demographic information for advertising and/or promotional purposes. LOLOVY may classify and store this information in a database as it wishes.
LOLOVY reserves the right to modify, reorganize, or suspend any type of service, product, conditions of use, or information provided in this Application and its extension without prior notice. The changes will take effect immediately upon publication in the Application. Users are deemed to have accepted these changes by using or logging in the Application. LOLOVY will announce the changes to Users through the channels determined by LOLOVY.
LOLOVY does not issue any guarantee that the services offered within the Application will be continuously active and accessible. LOLOVY, specifically, does not accept any responsibility for situations arising from judicial and other official authority decisions and applications, force majeure events, situations caused by third parties, disruptions and delays caused by Internet service providers, misuses, technical faults, or other malfunctions originating from LOLOVY, breakdowns resulting from repair works or other directives.
LOLOVY may restrict or suspend access to the service when necessary, including situations where the security of the network operation is at risk, to ensure the continuity of network access, to prevent or mitigate potential malfunctions in the network, software, or stored files, and in other situations deemed necessary.
LOLOVY may contact you through Postal Mail, Email, and SMS channels for the following purposes:
Under the Personal Data Protection Law (PDPR), you grant LOLOVY the right to contact you through Postal Mail, Email, and SMS channels
ARTICLE- 8. Community RulesYou agree not to do the following by using the Service.
LOLOVY reserves the right to make investigation and/or terminate your account without providing a refund for any purchases you have made, if you have violated this Agreement, abused the Service in any way, including your activities and communication both within and outside of the Service, or have acted in any way that LOLOVY regards as inappropriate or illegal. If you violate our Community Rules, your right to use the Service will be automatically canceled.
ARTICLE- 9. Contents of Other UsersAlthough LOLOVY reserves the rights to examine or remove noncomplying contents, the sole responsible for this kind of a content is the user who shared it and LOLOVY cannot guarantee all contents will be complying with this Agreement. If you a see a content on the service that violates the Agreement, please report it from the "REPORT" section in the Application or via communication form.
ARTICLE- 10. Purchases
In general, LOLOVY may offer products and services for sale (“in-app purchases”) from time to time through the App Store, Google Play Store, carrier billing, direct billing by LOLOVY, or other payment platforms authorized by LOLOVY. If you choose to make an in-app purchase, you will be asked to authenticate your purchase with the appropriate payment provider, and the charges for the in-app purchase service(s) you have selected, along with applicable sales tax and other taxes, will be reflected on your chosen payment method (which may be your card or a third-party account like Google Play Store or App Store). By doing so, you authorize LOLOVY or if available any intermediary third-party account to reflect these charges.
Automatic Reinstatement; Automatic Payment by card
If you purchase an automatically renewed subscription through an in-app purchase, your chosen payment method will be continuously billed for the subscription until you cancel it. After the initial subscription's starting period and each subsequent subscription period, your subscription will be automatically extended for a period equal to the previous one at the price you agreed upon when subscribing. Your card payment information will be stored according to the Agreement and will be used for future automatic card payments.
Any disputes regarding pre-made payments billed directly by LOLOVY or through a third-party account like the App Store should be directed to Customer Support. You may also contact your bank or payment provider to dispute charges and obtain further information about the valid time limits along with your rights. You have the option to unconditionally cancel your automatic payment authorization with your card at any time through the Settings of LOLOVY or the relevant third-party account. However, please note that you are still obligated to pay any outstanding debts.
If you wish to change or terminate your subscription, you must log in to your third-party account (or, if available, LOLOVY's Settings) and follow the instructions to terminate or cancel your subscription, even if you have deleted your LOLOVY account or the LOLOVY application from your device. Deleting your LOLOVY account or LOLOVY application from your device will not terminate or cancel your subscription; LOLOVY will retain all charges made to your Payment Method until you cancel your subscription from LOLOVY or your third-party account. If you cancel or terminate your subscription, you can continue using your subscription until the end of the current subscription period, and your subscription will not renew after the current period.
If you make a direct payment to LOLOVY using your Payment Method, additional Terms and Conditions will apply. If you make a direct payment to LOLOVY, even if it has previously submitted or received a payment, it may correct any billing errors. If you initiate a chargeback or reverse a payment by contacting your Payment Method, LOLOVY may immediately terminate your account at its sole discretion.
You can go to Settings on LOLOVY to edit your Payment Method information. If a payment transaction is not successful due to expiration date, insufficient balance, or any other reason, and you do not edit your Payment Method information, terminate, or cancel your subscription, you will be responsible for any unpaid amounts, and you authorize LOLOVY to continue billing your Payment Method as updated. This may result in changes to your billing dates. You also authorize us to obtain updated or renewed credit card or bankcard expiration date or number provided by your credit card or bankcard provider. Payment dates will be determined based on your Payment Method and may be subject to agreements between you and the financial institution, credit card provider, or other providers.
Virtual Items
From time to time, you may purchase or earn a limited, personal, non-transferable, non-sub-licensable, and revocable license that enables you to use “virtual items” that includes virtual products or virtual “currencies” (collectively “Virtual Items”) that is functional in exchange for virtual items sold within the Service. The balance of any Virtual Item in your account does not represent a real balance or value but rather represents a measure of the scope of your license. Unutilized Virtual Items will not be refunded, but your license to the Virtual Items provided by LOLOVY will terminate, when LOLOVY terminates the Service or closes or terminates your account in compliance with the terms of this Agreement. LOLOVY reserves the right to charge for the use of Virtual Items and may distribute Virtual Items for a fee or free of charge at its sole discretion. LOLOVY may manage, edit, control, change, or eliminate Virtual Items at any time. LOLOVY will have no responsibility to you or any third party in exercising these rights. Virtual Items can only be acquired through the Service. ALL VIRTUAL ITEM PURCHASES AND ACQUISITIONS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. The supply of Virtual Items for use within the Service is a service that begins immediately after the purchase of such Virtual Items. YOU ACKNOWLEDGE THAT LOLOVY HAS NO OBLIGATION TO MAKE ANY MONEY REFUNDS OR PROVIDE ANY FORM OF COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN YOUR ACCOUNT IS REQUESTED OR NOT REQUESTED TO BE CLOSED OR TERMINATED.
Virtual Items
Generally, all fees paid for purchases are non-refundable, and no money or credit refunds are available for partially used periods. An exception can be made if a refund request is made within fourteen days from the transaction date for a subscription option or if the laws applicable in your jurisdiction require a refund.
You have the right to receive a full refund without stating any reasons within 14 days after the start of your subscription. Please note that this 14-day period starts from the beginning of your subscription.
To request refund :
If you made the purchase using your Apple ID, refunds will be managed by Apple, not LOLOVY. To request a refund, go to the App Store, click on your Apple ID, select "Purchase History," find the transaction, and click on "Report an Issue" You can also submit a request through https://getsupport.apple.com
If you made the purchase through your Google Play Store account or directly through LOLOVY, please contact the customer support team with your Google Play Store order number (which you can find from the confirmation email or by logging into Google Wallet) or your LOLOVY order number (which you can find in the confirmation email). br>
You can also post or hand a signed and dated notification over stating your cancellation of this Agreement or containing similar wording. Please also state your email address or phone number associated with your account along with your order number. The notification should be sent to the following address: LOLOVY, Barbaros Hayrettin Pasa, 1992 St. V.City No:16/171 Esenyurt/İSTANBUL.br>
If you use your right to cancel (except for purchases made through Apple ID, which is controlled by Apple), we will refund all payments received from you without undue delay and in any case within 14 days after receiving your decision to cancel this Agreement. We will make the refund using the same payment method you initially used for the transaction. In any case, no fees will be charged to you for the refund.br>
If you made the purchase through a payment platform not listed above, please contact the third-party seller directly to request a refund.br>
You cannot cancel your orders for which you explicitly confirm and accept that you will lose your right to cancel before the delivery of digital content that is not delivered on a physical medium. This applies, for example, to the purchase of Virtual Items. In other words, such purchases are FINAL AND NON-REFUNDABLE.
LOLOVY operates as a global business, and our pricing policy varies depending on various factors. Often, we offer promotional prices that can vary based on region, subscription duration, package size, and other variables. Additionally, we regularly test new features and payment options.
ARTICLE- 11. Notice about reports related to copyright infringement and relevant procedure
If you believe your work has been copied or published on the Service in a way that constitutes copyright violation, please use the form provided here to submit a takedown request and follow the steps below.
Please make sure to provide the following information below when you contact us regarding a copyright violation claim.
LOLOVY will terminate the accounts of repeat infringers.
ARTICLE- 12. DisclaimerLOLOVY PROVIDES THE SERVICE 'AS IS' AND 'AS AVAILABLE,' AND TO THE EXTENT PERMITTED BY THE GOVERNING LAWS (INCLUDING ALL CONTENT CONTAINED THEREIN), IT ISSUES NO GUARANTEE OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. LOLOVY DECLARE OR GUARANTEE THAT:
LOLOVY DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY CONTENT PUBLISHED, SENT, OR RECEIVED BY YOU, ANOTHER USER, OR A THIRD PARTY THROUGH THE SERVICE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED USING THE SERVICE IS AT YOUR OWN DISCRETION AND RISK.
ARTICLE- 13. Third Parties’ Services .The Service may include advertisements and promotions provided by third parties, as well as links to other websites or resources. LOLOVY is not responsible for the availability (or lack thereof) of these external websites or resources. If you choose to interact with third parties accessible through our Service, your relationship with such parties will be subject to their terms and conditions. LOLOVY is not liable for the terms or actions of such third parties.
ARTICLE- 14. Limitation of liabilityTO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAWS, LOLOVY, ITS SUBSIDIARIES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCES, EVEN IF LOLOVY HAS BEEN INFORMED IN ADVANCE, FOR ANY DIRECT OR INDIRECT LOSS OF PROFITS OR ANY OTHER NON-MATERIAL LOSSES, INCLUDING BUT NOT LIMITED TO, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, ARISING FROM THE FOLLOWING REASONS:
LOLOVY'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS RELATED TO THE SERVICE, AS LONG AS YOU HAVE AN ACCOUNT AND, IF YOU HAVE MADE A PAYMENT, THE AMOUNT PAID BY YOU FOR THE SERVICE, WILL NEVER EXCEED 100 USD.
ARTICLE- 15. Governing lawThis Agreement, as well as any disputes arising from or related to it, will be governed by the laws of the Republic of Turkey for citizens and Turkish users residing in Turkey, and for users residing abroad who use the application
ARTICLE- 16. Place of TrialAll lawsuits arising from this Agreement, the Service, or your relationship with LOLOVY, and not subject to arbitration for any reason, shall be exclusively brought before the Küçükçekmece Courts and Execution Offices.
ARTICLE- 17. Sports Center and Personal TrainersLOLOVY is not responsible for the conduct, on and off the service, of the Sports Centers and Personal Trainers featured in the App. You declare that you accept all possible positive or negative outcomes by deciding to contact the Sports Centers and Personal Trainers listed in the App. Personal Trainers and Sports Centers are present in the LOLOVY application solely as advertisers, and LOLOVY does not in any way endorse or assume responsibility for Personal Trainers and Sports Centers. Users acknowledge that Sports Centers and Personal Trainers have no affiliation with LOLOVY's application, they are present solely as advertisers within the app and any communication or interaction with them is entirely their own responsibility.
ARTICLE- 18. Force Majeure
The term “force majeure” refers to events such as natural disasters, rebellion, war, strikes, civil unrest, sabotage, terrorism, government intervention, server errors, server crashes or unavailability for a certain period of time caused by the server provider, hacking of the application, attacks on the LOLOVY Application, Portal, and system, including but not limited to such events, which develop outside of LOLOVY's reasonable control and which cannot be prevented despite LOLOVY's diligent efforts, shall be interpreted as unavoidable events.
In all cases considered as force majeure, the Parties shall not be obliged to perform or complete any of their obligations under this Agreement, whether delayed or insufficiently performed.
To the extent permitted by the laws in effect, you accept to protect, defend and compensate for damages of LOLOVY, our affiliates, authorities, board members , representatives and employees of LOLOVY and the affiliates in the event of a complaint, demand, allegation, damage, loss, expense, debt and spending resulting from or relevant to your access or use of the Service, your contents or violation of this Agreement in any way.
ARTICLE- 20. Entire Agreement; OtherSafety policy, Cookie Policy, Safety Tips, Community Rules, and (if applicable to you) Arbitration Process as well as this Agreement which includes all the terms and conditions disclosed and accepted by you, pertaining to purchasing any additional feature, item or service we offer through the Service, constitute the entire agreement between you and LOLOVY regarding the use of the Service. In the event that any provision of this Agreement is invalidated, the remainder of this Agreement shall remain in full force and effect. The Company's failure to enforce any right or provision of this Agreement shall not be deemed a renunciation of such right or provision. You agree that your LOLOVY account is non-transferable, and all of your rights with respect to your account and Content will terminate upon your death. As a result of this Agreement, no agency, partnership, joint venture, trustee, or other special relationship or employment is created with LOLOVY, and you may not make any representations on behalf of LOLOVY or bind LOLOVY in any way.